Terms & Conditions
Effective October 8, 2026 · Version 2026-10-09
Terms & Conditions · Privacy Policy · Manage membership
Who we are
Ghost Wash Club is the mobile wash membership and detailing service offered by ARREDONDO CORPORATION, operating as Ghost Detailing Co. References to we, us and our in these terms mean ARREDONDO CORPORATION. Contact us by calling or texting 929-241-5244. These terms apply to services booked through ghostwashclub.com. You must be at least 18 and authorized to approve work on the vehicle and use the payment method.
Monthly plans and automatic renewal
The $45 plan includes one mobile exterior wash per billing month: foam hand wash, wheels, tire shine, exterior windows and a quick vacuum. The $75 plan includes two mobile washes per billing month, each with exterior washing, deep vacuuming, an interior wipe, floor mats, windows, tire shine and air freshener. These are maintenance services; shampooing, stain treatment and other add-ons are separate. A successful initial subscription payment starts your billing month. Your payment method is charged the selected monthly amount automatically each billing month until you cancel. Your renewal date appears in Manage membership. Any applicable tax or other approved charge must be disclosed before payment. No free trial or minimum multi-month commitment is offered.
Canceling your membership
Cancel anytime before your next renewal to stop future charges. Open Manage membership at ghostwashclub.com/manage using your private access code, then choose Payment details & cancel subscription to open the secure Stripe portal. Follow the cancellation steps and retain the confirmation. Cancellation normally takes effect at the end of your paid billing month; you may use remaining eligible washes until then. Canceling an appointment does not cancel your subscription. If you cannot access the portal or have lost your code, call or text 929-241-5244 to request cancellation. We will acknowledge and process your request without unreasonable delay; you do not need to accept another offer to cancel.
Wash credits and 15-day rollover
The $45 plan does not include rollover. On the $75 plan, a maximum of one unused current-month wash carries into the next paid billing month for 15 days after renewal, provided your membership remains active. It must be performed before the expiration date shown in Manage membership. Rollover is used first, does not accumulate, and cannot roll over again. Appointment bookings reserve wash credits; contact us to change or release a booking. Regular credits expire at the end of their billing month. Credits are not transferable between memberships or redeemable for cash, except where a refund is required by law or under the service-failure policy below.
Scheduling, rescheduling and weather
Appointments depend on the availability we publish. Times are Eastern time. Please call or text at least 24 hours ahead to reschedule when possible; no automatic late-cancellation or no-show fee is imposed under these terms. Contact us about a missed appointment so we can review rescheduling and the reserved credit. If weather, equipment failure or our availability prevents a paid service, we will work with you to reschedule without an extra service charge. Do not lose a wash solely because we canceled it: contact us to arrange an extension or a refund of the unprovided service if a reasonable alternative cannot be arranged. Extensions and refunds are handled by us, rather than automatically through the calendar.
Details, estimates and extra work
A detail request is not a confirmed appointment. We contact you to confirm the service, time and final price before booking. The displayed $120–$200 detail range and add-on ranges are estimates based on vehicle size and condition. We must obtain your approval before extra work or charges, including condition-based surcharges. No payment is collected by the detail-request form. We will agree on payment arrangements before service.
Preparing the vehicle and location
Provide a safe, legal place to work and permission from the property owner or manager where required. Keep children and pets away from equipment. Remove valuables, loose belongings and child seats if you want the area underneath cleaned. We do not remove or reinstall child safety seats. Tell us about loose trim, wraps, peeling paint, prior repairs, leaks, damaged electronics, sensitive surfaces and other known issues before work starts. We may decline or pause unsafe work, hazardous contamination or surfaces likely to be damaged, and discuss alternatives and any refund due for unprovided work.
Service limits and vehicle condition
Cleaning is not a repair service. Results depend on the condition of the vehicle; complete removal of stains, odors, pet hair, scratches, oxidation or permanent damage is not guaranteed. We will discuss limitations and inspect relevant existing damage before work when practical. Pre-existing damage is not damage caused by our service. These terms do not excuse our negligence or misconduct or remove any rights you have under applicable law. We may document vehicle condition for service records; marketing use of identifiable customer or vehicle photos requires separate permission.
Concerns, damage and refunds
Contact us promptly at 929-241-5244 if you have a service concern or believe damage occurred, and provide photos and relevant details when available. Prompt notice helps us investigate; this request does not shorten legal claim deadlines or waive your rights. We will review the issue and discuss an appropriate remedy. Subscription cancellation alone does not automatically refund services already provided or a paid month in which services remain available. We will correct unauthorized or duplicate charges and refund unprovided services when required by law or when we cannot arrange a reasonable service alternative. Do not send full card numbers by text.
Changes and customer rights
We will provide required advance notice of material subscription changes using the contact information you supplied. We will seek affirmative consent before charging a higher recurring price. Posting revised terms alone is not permission to increase your charge or change existing paid service rights. Applicable consumer protections remain in effect. These terms do not require arbitration or waive access to small-claims court or other legal remedies.
Questions? Call 929-241-5244 or text us.
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